Develop the skills to navigate the operational challenges that exist in an evolving economy.

The Fourth Industrial Revolution – or Industry 4.0 – presents the opportunity for organisations to reconfigure their operations. Along with the rapid evolution of digital technologies and manufacturing processes, changing consumer preferences, and other developments such as a global move towards sustainability are supercharging business transformation. This ever-changing environment demands that companies run their operations as efficiently and effectively as possible. Sound operations management ensures that resources are used intelligently to maximise efficiency, profit, productivity, and success.

The University of Cape Town (UCT) Operations Management online short course will help you develop competencies in production, capacity, supply chain, and quality management. Discover the 10 key principles of effective operations management and learn how to improve planning, manage the production scheduling process, and use forecasting techniques to solve demand-related issues. Ultimately, you’ll formulate a sound operations strategy using lean thinking and leave the course with the ability to make informed management decisions to drive your company forward.


The number of new positions projected to open up for general and operations managers in the lead-up to 2029.

Business Insider (Apr, 2021).


Between €40 and €65 billion

The yearly amount the automotive industry could save if it integrates end-to-end supply chain planning and synchronisation.

McKinsey (Jul, 2021).


Is this course for you?

This course is ideally suited to those currently employed in a business’s production or operations function, and those looking to launch a career in operations management. Professionals already working in this field will improve their ability to effect change in their organisations and boost performance in their current roles. In addition, individuals looking to move into an operations role will acquire transferable skills that could open up new opportunities across various industries.


What will set you apart

On completion of this course, you’ll walk away with:
The ability to apply lean thinking to strategic operational planning and processes.
The knowledge to improve overall efficiency, quality, and waste management.
An understanding of business operation risk and how to avoid it.
The confidence to pursue or grow your career, with a certificate of completion from UCT in hand.
Unlimited access to 2U’s Career Engagement Network, offering you exclusive resources and events to support your professional journey and drive your career forward.